Frequently Asked Questions
Find answers to common questions about our products, services, and policies. Can't find what you're looking for? Contact us for personalized assistance.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are processed securely through our trusted payment partners.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your payment information. We never store your credit card details on our servers.
Can I cancel my order?
Orders can be cancelled within 1 hour of placement if they haven't been processed yet. Please contact our customer service team immediately if you need to cancel an order.
Shipping & Delivery
How long does shipping take?
Standard shipping takes 5-7 business days, express shipping takes 2-3 business days, and overnight shipping takes 1 business day. Processing time is 1-2 business days.
Do you offer free shipping?
Yes, we offer free standard shipping on orders over $50 within the continental United States.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. You'll see the exact cost during checkout.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account and visiting the "Order History" section.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Some items may have different return policies - please check the product page for specific details.
How do I return an item?
Contact our customer service team to initiate a return. We'll provide you with a return shipping label and instructions.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
What items cannot be returned?
Personalized items, gift cards, sale/clearance items (unless defective), and items marked as "Final Sale" cannot be returned.
Account & Privacy
How do I create an account?
You can create an account by clicking "Sign Up" in the top navigation. You'll need to provide your email address and create a password.
I forgot my password. How do I reset it?
Click "Forgot Password" on the login page and enter your email address. We'll send you a link to reset your password.
How do you protect my privacy?
We take your privacy seriously. Please review our Privacy Policyfor detailed information about how we collect, use, and protect your information.
Can I delete my account?
Yes, you can request account deletion by contacting our customer service team. Please note that this action cannot be undone.
Product Information
Are your products authentic?
Yes, all our products are authentic and sourced directly from authorized manufacturers and suppliers.
Do you offer product warranties?
Product warranties vary by item. Please check individual product pages for warranty information, or contact us for specific details.
Can I request a specific product?
We're always looking to expand our product selection. If you don't see what you're looking for, please contact us and we'll do our best to help.
Customer Service
How can I contact customer service?
You can reach our customer service team through multiple channels: email at support@blessibles.com, phone at 1-800-BLESSIBLES, or through our "Contact Us" page. We typically respond within 24 hours.
What are your customer service hours?
Our customer service team is available Monday-Friday, 9 AM - 5 PM EST, and Saturday, 10 AM - 2 PM EST.
How quickly do you respond to inquiries?
We typically respond to email inquiries within 24 hours. For urgent matters, please call us during business hours.
Still Have Questions?
Can't find the answer you're looking for? We're here to help!